Understanding the factors influencing the development of eGovernment in Saudi Arabia: the Use of Grounded Theory techniques

This paper contributes to the knowledge in the field of Information Systems (IS) and especially in Saudi Arabia as a developing country that is still facing difficulties in the development of eGovernment. This paper aims to develop a deep understanding for the factors influencing the development of eGovernment and contribute to cause the delay of its initiatives in Saudi Arabia. Therefore, this study focuses on the delay to the implementation of the Yesser eGovernment program in Saudi Arabia (scheduled for completion in 2010). This study focuses on the perceptions and experiences of those involved in the development and implementation. Therefore, this research takes a different approach by focusing on stakeholders who are involved in the development of eGovernment program and other informed participants. Qualitative methodology has been adopted in this research. This paper is organized as follows. We start with a brief introduction, and then we illustrate the research methodology including methods used to collect data and research approach. We describe the used of research approach (Grounded Theory). We discuss the factors influencing the development of eGovernment in Saudi Arabia, and finally we draw some conclusions.